Store Reporting and Billing

Understand how to view reporting and billing on your account.

Updated 1 month ago

You are able to pull reporting and generate statements from a store level. Within the store, under View orders, you will see the options to;

Download statement
- This is used for billing purposes and will provide a downloadable PDF view of all orders and their cost, charge, profit and gift card payment (if applicable) within a specific timeframe.
Export orders
- This provides a CSV view of a breakdown of selected orders.
Export gift and discount usage
- This provides a CSV view of a breakdown of gift card and/or discount use. Showing the order, amount used, and customer.
Export order items
- Similar to Export orders, this view breakdown on an item level vs order level.

Filter your view before exporting a report for a focused view.

Reading Reports

Let's walk through what is provided within the reporting.

AccountInvoice_Total
The total cost of the order to you
AccountInvoice_Materials
Cost of blank(s)
AccountInvoice_Decoration
Cost of decoration
AccountInvoice_ItemTotal
Combined cost of blank(s) and decoration
AccountInvoice_PickAndPack
Cost of Pick and Pack services (if applicable)
AccountInvoice_Shipping
Cost of shipping
AccountInvoice_StoreFee
Fulfill Engine 2% cost to operate the store
AccountInvoice_TotalOwedFromAccount
The total cost from the order you owe to Fulfill Engine
AccountInvoice_TotalOwedToAccount
The total cost from the order that Fulfill Engine owes you (your profit)
CustomerPayment_Total
The total cost of the order paid by the end customer
CustomerPayment_Taxes
Cost of taxes collected (if applicable)
CustomerPayment_GiftCardAmount
The total cost of what was paid by the end customer using a gift card or discount code (if applicable)
CustomerPayment_GiftID
An internal gift ID used on the order

Generating Statements

When downloading a statement, you will be prompted to select a date range at which point a detailed view will show for all shipped orders within that timeframe and correlating costs.

Once generated, select to download a PDF view to send to your customer, or keep for your records.

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