Import Orders

Request Access to Import Orders on an Account or Store

Contact info@fulfillengine.com to request the Import orders feature for your account or a specific store.

After our team has processed your request, you will see the option for Import orders on the homepage under Orders. This is where you are able to import orders via CSV.

On-Demand Orders

To communicate the design, the most common method is to prebuild a product within your account to generate the design ID. This provides the file, size, and placement for production. If this is an existing store, the design ID will likely already be created.

The product ID and color must match what is shown within the Fulfill Engine catalog. The sizing format should be XS, S, M, L, XL, XXL etc. 

You must select a single option when communicating the Product / Design within a CSV import. Although the design ID is most commonly used, you also have the option use a Campaign (Store) Product ID or an artwork URL. 

Using a Campaign Product ID 

This method is similar to the Design ID, in that you are using a prebuild product within a Fulfill Engine store. The option provides production with the Design ID as well as the product. You will still need to confirm the color and size. 

It can be located at the end of the URL within the product view.
See below for Product / Design (option 2) for what headers are required. 

Using an Artwork URL 

This option exists for all on-demand methods except for Embroidery. To substitute the design ID, you must use the fields below, where the Artwork URL provides a print-ready image, sized appropriately. 

• Artwork1_ArtworkFileUrl
  
  • This must direct to a PNG formatted file
• Artwork1_MockupUrl
• Artwork1_PrintingMethod
  
  • dtf, dtg, embroidery, engraving, heat_seal_patch, screen_printing, uv
• Artwork1_PrintLocation
  • View approved values here

See below for Product / Design (option 3) for what headers are required. 

Approved CSV Headers